Foisting currency risk on your buyer doesn't protect either of you

Ed Marsh | Apr 27, 2017
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FX (Foreign Currency Exchange) in simple terms

As American companies undertake international business activity a common question that arises is the risk of foreign currency transactions. There is some - but it's there whether or not the sale is made in USD or not.  

Let's quickly look at:

  • the nature of currency risk depending on your business/transaction type
  • advantages of selling in your buyers local currency 
  • why selling in USD doesn't protect you as completely as you probably assume (and costs you business!)
  • why really simple hedging is perceived as being so complicated and risky

Two types of foreign currency risk

There are two types of FX risk:

  1. long term
  2. short term

Long term risk

This plays out over years. There are well documented cycles of currency strength and weakness, and while current geopolitical turmoil seems to be creating anomalies, we can call it basically a ten year cycle.

Much like turning tides, the movements on either end tend to be smaller and the movements in the middle somewhat faster. This isn't absolute, but for sake of argument it's approximate.

If you enter an export market when the USD is quite low (meaning it takes less of the local currency for your buyers to acquire your product since one unit of their currency buys more US dollars) then you'll have a natural pricing advantage which may facilitate your market entry.

If the dollar strengthens over time, then even if you never change your sell price in USD, the cost for local buyers will be higher (since now one unit of their local currency buys fewer US dollars.) That could lead to increased local competitive pressure - and possibly losing some buyers and having a harder time adding new ones.

There is very little any company can do to manage this as long as you manufacture in one currency and sell in another. (That's a major reason why car makers open factories in the US so that when the USD is weak, the cost doesn't change for cars made here and bought here. And at the same time it allows them to buy their own product less expensively for sale into other markets.)

In other words this is a strategic risk. It's no different than major long-term cycles in costs of petroleum or key materials used in your products.

Short-term FX risk

This plays out over days, weeks & months. Often the movements are relatively small, but sometimes they are acute. (BREXIT's impact on the British pound is a great example.) 

If you're selling a small product by ecommerce to the end user and will be paid at the time of the transaction, there's no risk that you won't know the proper USD price to charge since the exchange rate is easily determined at that moment in time. (Of course if you receive payment in foreign currency - vs. selling through an ecommerce gateway that exchanges the funds and remits yours in USD - then you may have a risk if you wait to exchange the funds.)

However, many B2B transactions involve lead times. This includes time between:

  • quote and sale
  • sale and receipt of payment (often a partial payment)
  • sale and shipment
  • departure and receipt (can often be 4-8 weeks for ocean freight)
  • sale and receipt of any payment due on terms

That could easily be 2-6 months in many B2B scenarios - and during that time a change in valuation of 10% would be unusual but prudent to plan for.

After all, for most B2B companies with a 50% gross margin and 20-30% net, losing 35-50% of profits would be painful.

This is a well recognized risk, and it's the reason many American companies insist on payment in USD. They believe (mistakenly as you'll see below) that it protects them from this exposure.

This is a tactical risk.

The risk of refusing to accept foreign currency

The USD is the world's reserve currency, so there's no reason not to use it, right?

Certainly it's well recognized and coveted in many places. However, it's not always easy or inexpensive for your foreign buyers to acquire the US dollars they need to pay you.

In fact, sometimes it's barely feasible, and it's always an extra step.

Therefore by insisting on only receiving USD and refusing to sell to buyers in their local currency, you become a slightly less attractive vendor. The cachet of "Made in USA" and the quality and innovation which your products likely represent are powerful selling justifications. But in my experience if you're refusing to sell in local currency, you're probably missing 50-70% of your potential sales.

This is particularly true for channel sales. Building a mutually beneficial channel relationship requires business collaboration beyond accurate and timely transactions. You're often asking a channel partner to invest in growing the market for you, and probably even buying inventory to hold. Demanding USD on top of that is often perceived as arrogant.

If you sell products through ecommerce, your platform should facilitate the process of converting buyer payment in local currency to remittance in your preferred currency. However, the exchange rate and transaction cost bear close scrutiny - you might find 5-10% embedded cost!

The misperception of risk mitigation

Many American companies try to protect themselves against non payment by using letters of credit or demanding payment in advance. The former is complex, expensive and fraught with exposure. (Foreign receivables credit insurance is a great, inexpensive alternative.) The latter (requiring payment in advance) costs business opportunity just like demanding payment in USD.

By demanding payment in USD companies try to shift the currency risk to their buyer - and they do. HOWEVER, they don't eliminate the risk. Instead they leave it to someone else (the buyer) to manage. If it's not managed, it often redounds to the seller. Here's how.

Let's assume you sell a large transaction to a foreign buyer which will involve some time passing between agreement and first payment, and then final payment. This could be for a large order of products which are partially paid on order and partially upon shipment or delivery. It could also be for a service (e.g. software) which is partially paid with the agreement and then incrementally against milestones.

If you insist on selling in USD, the buyer assumes the currency risk. If they do not mitigate that risk (more on hedging below) then the USD invoice which they receive later which may cost them less (if their currency appreciated vs. the USD) or more (if their currency fell.)

If it's an increased cost of 5% they'll likely pay your invoice in USD but weigh that cost very carefully when it's time to reorder. They may negotiate more aggressively, purchase domestically or find other alternatives.

If their currency falls faster/further, the same final invoice in USD could cost them 20, 30 or maybe 50% more in their local currency. They may, at that point, be unable or simply unwilling to pay that cost. You could well find they short pay the USD invoice you hold as a receivable, or default altogether.

This may not be conniving on their part - it could be they simply can't pay it because it would create insolvency, or in some cases because they can't obtain the USD required to pay due to currency restrictions.

It's important to note that Foreign Receivables Credit Insurance policies might cover all these scenarios (have a clear conversation with your broker to understand what is/is not covered!) But if a claim is paid you likely won't get that buyer covered again and you might lose an otherwise great customer that is caught in some tough circumstances.

If you sold in their currency, however, you needn't guess about whether that risk is covered. You own the risk and you can manage it. It's simple and inexpensive to do so through FX hedging.

Simple FX risk management through hedging

Hedging sounds tricky. Futures, options, spot transactions all carry associations with fortunes lost in trading pits, Enron shenanigans and the implosion of derivatives in 2008.

But you already hedge!

If you buy something today before the sale ends knowing you don't need it for a week, month, season or year....you're hedging.

If you sign a five year real estate lease with fixed pricing or pre-agreed annual increases...you're hedging.

If you pay a copier service a fixed monthly cost for machine, consumables and service....you're hedging.

FX hedging is no more complicated. 

At any point in time you can determine how much of any currency you'll need to receive - at any future point in time - to yield a specific amount of USD. And then you can agree today to do that transaction in the future.

By doing that you can set your price in local currency (be sure to account for exchange costs which shouldn't be more than .5-1% in most cases.)

The next step is to lock that in so that you preserve your margin on the payments in the future.

Here's how it works:

  1. Issue your quote including a term that the final price in local currency will be established at the time of order
  2. When you receive the order, speak to your FX trader to determine rates
    • for the near future (when you receive your first payment - e.g. one week)
    • dates (or ranges of dates) in the future when you will receive later payments
  3. You can "lock those" by agreeing to sell the foreign currency you will receive in the future, to buy USD at that time. This often requires only a token deposit to be held by the trader in case you don't actually fulfill the contract and they have a currency loss

Now you have guaranteed that when you receive the agreed to foreign currency, you will receive in exchange the number of US dollars that you expect and need to maintain your margin.

Should the payment not arrive, in many cases your foreign receivables credit insurance will cover foreign receivables in foreign currency as well. (Again, discuss this with your broker.)

"But my banker doesn't seem to know much about it..."

I'm not surprised. Many commercial bankers in the US aren't familiar with trade finance or FX. In fact many will reflexively panic if they find you have foreign receivables. (They almost certainly won't include them in your borrowing base; they likely demand reserves against them; and I've even heard stories of canceled credit lines due to perceived risk. This is another reason to use foreign receivables credit insurance - you'll sleep better and you can talk your banker down off the ledge....)

Don't just turn to your loan officer for a referral. There are almost certainly better options. (Be clear about any covenant restrictions on having relationships with other banks!)

Consider various cost and convenience factors including:

  1. what premium they charge on exchange rates
  2. what they charge to send/receive international wires
  3. whether they'll allow you to maintain a multi currency account (If you need to make market promotion payments to a distributor, for instance, you might want to set aside some of their local currency from a payment to keep to distribute to them later)
  4. what deposit/collateral requirements they have for futures contracts
  5. whether you'll be forced to exchange every transaction
  6. if they are a bank or a broker
  7. what other small businesses like yours they work with (if you find one that works with local travel agents you'll generally find that they're accustomed to modest size transactions and willing to coach you)
  8. whether you can execute trades with a person over the phone or are required to use an online platform (you decide your preference, just be aware that it may be one or the other)

It's only complicated until you've done it a few times

I often compare this to setting up and running payroll. The first time is like a root canal - so many forms, regulations, authorizations, etc. You hold your breath...and it works.

The second time it's less dramatic, but you're still learning how to submit the hours, note who's participating in the 401K and who's making health insurance co payments.

The third time is pretty routine and after that you're barely even thinking about it.

That's true of foreign currency transactions as well.

And the benefits are potentially huge. Not only will you actually manage the risk that you may mistakenly assume is mitigated by your buyer, but you'll win:

More sales

More customers

Want to take a deeper dive into currency risk? Download our free guide.

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